Privacy Policy

Data Controller
Pier 6 4, 9900 Frederikshavn
Phone: +45 98153030

At ODIN DIVING A/S, we are dedicated to protecting the personal information you provide to us. In this privacy policy, you can read about the information we collect, what we use the information for, how we protect it, and what rights you have as a result of our processing.

When do we collect and process your personal information?

  1. When we send offers and deliver our services to you.
  2. When we respond to your general inquiries via email, social media, etc.
  3. When we conduct direct marketing to you via email.
  4. When you visit our website and cookies are placed on your device.

What personal information do we collect, for what purposes, and under what legal basis?
When sending offers and delivering our services, we collect ordinary personal information such as name, address, email address, phone number, and order specifications. If you are acting on behalf of a company, we may also collect job title, company name, and VAT number. The VAT number will only constitute personal information if it pertains to a sole proprietorship and contains personal information such as your name. The processing is necessary for us to enter into a contract with you and/or the company you represent, and to deliver our service to you. The legal basis for the processing is therefore GDPR art. 6(1)(b).

In the case of general inquiries via email, website, social media, etc., we process ordinary personal information such as email address, name, the content of the inquiry, and other details provided. The information is necessary for us to respond to your inquiry, and since we have a legitimate interest in doing so, the processing is based on GDPR art. 6(1)(f). If you participate and win in a contest we initiate, we process the ordinary personal information necessary for your participation and for us to send you what you have won. The legal basis here is GDPR art. 6(1)(b).

When conducting direct marketing to you via email, we process your ordinary personal information such as your name, email address, purchase history, and possibly search behavior in order to present products to you that you may be interested in and to provide you with the best offers. The processing is based on your consent, which you can always withdraw either in the email you receive or by contacting us. The legal basis is therefore GDPR art. 6(1)(a).

When visiting our website, we use cookies to collect information such as your IP address, browser type, operating system, and pages visited on our website. We use the information to analyze and improve our website, and analytical/marketing cookies are only placed and used for analysis/marketing if you consent to this. You can read more about this in our cookie policy.

Who do we disclose information to?

We use external third parties to provide a range of IT systems such as email systems, marketing systems, systems for managing customer data and invoicing, and to operate our website. If you have consented to our use of marketing/analytical cookies, we may share data about your interactions on our website with, for example, social media platforms.

Furthermore, it may be necessary to share information with third parties who need it to deliver your order. In this context, we only disclose information that is absolutely necessary to know in order to perform the task at hand.

It may also be necessary for us to share information with other external parties such as advisors, auditors, and public authorities such as the Danish Tax Authority (SKAT), and collection agencies and legal entities may be used if there is a need to collect payment.

Several of the third parties we use are data processors in accordance with GDPR art. 4(8). We have therefore entered into data processing agreements with them, ensuring that your personal information is processed securely, properly, and in accordance with the law.

In cases where a data processor may transfer your personal information to a third country, there are appropriate safeguards in place to ensure the protection of your information. Typically, these safeguards consist of the data processor committing to comply with the EU’s Standard Contractual Clauses, as per GDPR art. 46(2)(c). Alternatively, transfers will be made to locations and companies deemed safe by the EU Commission, as per GDPR art. 45.

How long do we retain the information?

We generally ensure that we delete your information when we no longer have a purpose for retaining it. Information related to our contractual relationship such as contract basis, invoicing, payments, etc., is deleted after the current year +5 years as storage during this period is required by the Danish Bookkeeping Act.

The information collected via cookies when you visit our website is stored for the period stated in our cookie policy.

You have the right to:

  • Access the personal information that ODIN DIVING A/S processes about you.
  • Request deletion of the personal information that ODIN DIVING A/S processes about you.
  • Request correction of the personal information that ODIN DIVING A/S processes about you.
  • Object to ODIN DIVING A/S’s processing of your personal information.
  • Request that the processing of your personal information be restricted.
  • Receive your personal information in a structured, commonly used, and machine-readable format.

You can complain to the Danish Data Protection Agency (Datatilsynet) about ODIN DIVING A/S’s processing of your personal information. Their contact information is:
Address: Carl Jacobsens Vej 35, 2500 Copenhagen
Phone: +45 33193200